Heartbeat reveals fine-grained emotions...
...so you can truly understand people
Our award-winning software-as-a-service uncovers a wide range of emotions in unstructured text, including open-ended survey responses, product reviews, customer and employee feedback. We harness the power of Natural Language Processing and Supervised Machine Learning to provide an accurate deep analysis of the emotional drivers of behaviour.
Our platform quickly transforms text input from any source into ten primary and a hundred secondary emotion categories, which are derived from thousands of words and phrases. These emotion categories offer revealing insight into the "deep why" behind behaviour, and are accessible through a user-friendly dashboard within minutes.