Heartbeat reveals human emotions
so you can truly understand people:
customers, shoppers, users, employees, patients.
Heartbeat award-winning software-as-a-service (SaaS) uncovers a wide range of emotions in unstructured text, including survey open-ends, product reviews, customer feedback, employee surveys and social media.
We harness the power of Natural Language Processing and Supervised Machine Learning to provide unprecedented, deep analysis of the emotional drivers of behavior.
Our platform quickly transforms text input from any source into ten primary and a hundred secondary emotion categories, which are derived from thousands of words and phrases. These emotion categories offer efficient and revealing insight into the "deep why" behind behavior, and are accessible through a user-friendly dashboard within minutes.
Learn more about Heartbeat science.
The Winner of Insight Innovation Competition for Market Research