Heartbeat AI is an emotion analytics platform. We help organizations to understand people to improve the human experience.
Uncover how people feel and what drives their behaviour.
Our platform quickly transforms text input from any source - survey open-ends, call center transcripts, customer feed-back, product reviews, employee comments - into relevant emotion categories which are derived from thousands of words and phrases. These emotion groups reveal insights into the "deep why" behind behaviour, and are accessible through a user-friendly dashboard within minutes.